Updated March 2022
Acceptance of Terms
Information Collection and Use
Personal information we collect may include, but is not limited to, your name, postal address, zip code, telephone number, organization name, email address, credit card, bank, or billing information, depending on the type of transaction or correspondence you have with us. Information is collected using a variety of methods. You will be asked to provide personal information when making a donation or requesting information and updates through our website, email, direct mail, or telephone communications.
Your information will be used to fulfill your donation and to follow up with you by phone, post or email with confirmation and receipts. If any issue arises in the process of completing your donation we may contact you to resolve this.
We may also use your information to share details with you about the work of MSC across our communities via newsletters, appeals, campaigns, etc. and to advise of upcoming events or programs in support of MSC. If you complete a form on our website or otherwise express an interest in volunteering with MSC, we may contact you using the details supplied. We use Luminate by Blackbaud to manage and communicate with our contacts.
We do not rent, sell, or exchange any personal donor information that is received through our website or stored in our database. We may disclose certain information to select third parties such as total number and value of donations for a set period of time in order to more effectively target our donor communications. This information disclosure is done very carefully to ensure that all personal information and donor-level data is protected.
In addition to the personal information listed above, we receive certain aggregate data from your online activity on our website. This usage data is collected by us or our technology providers and includes, but is not limited to, your IP addresses, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, number of links you click while on particular pages, search terms, and operating system. We use Google Analytics to analyze this aggregate data.
Use of "Cookies"
All information provided to MSC is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. SSL is the industry standard security protocol. We also protect personal information by placing it on a secure portion of our database that is only accessible by employees of MSC who need access to
perform a specific job.
We use a third-party banking agent to manage credit card processing via an SSL connection to a secured server that verifies your credit card or bank information. They return a unique tracking number only, which cannot be decrypted to obtain the payment card information, and MSC never retains your complete credit card number. The banking agent will not store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf, and will not share your credit card or bank information with any other third party.
Please understand, however, that no data transmission over the Internet is 100% secure. We cannot guarantee the security of our database nor can we guarantee the security of information while it is being transmitted to MSC via either our website or email.
How You Can Find Out What Information is Held
You have the right to be informed about any personal data relating to you, which you have supplied to us through our website or other communications, and you are entitled to receive a copy of this information.
To receive a copy please submit your request to Mustard Seed Communities, Inc., 29 Janes Avenue, Medfield, MA 02052 together with a copy of your passport or other identification and proof of address in order that we may verify your identity. We will respond to your request within one month from the date your request is received.
Several points on our site provide users the opportunity to opt-out of receiving communications from MSC. You may also opt-out at any time using links provided in all email communications from MSC, or you may email us at email@example.com or call us at 508-242-9622 and we will unsubscribe you from receiving further communications. You may also request to change, correct, or delete your information. We will respond to notify you of the action we have taken within a reasonable timeframe.
There are, however, a few places where users do not have the opportunity to opt-out of receiving communications, i.e. when registering for a mission trip with MSC. This is because crucial information for your trip will be communicated via email. Users may, at any time, log in to our site to change email preferences and customize the format/content which they wish to receive.
An Important Notice to Parents
How To Reach Us
Mustard Seed Communities, Inc.
29 Janes Avenue
Medfield, MA 02052